Frequently Asked Questions
Below is a comprehensive list of all frequently asked questions. If you can't find the answer to your question please don't hesitate to reach out. Use the link below to contact the team.
Vacuum Cups
Our vacuum cups exceed 48 hours of vacuum, more than enough time for your journey. We recommend when you naturally come to a stop, to refuel your car or go for a toilet break to check the vacuum cups. Leaving a maximum time between checking of 6 hours.
Each vacuum cup is rated to 100kg of force. Depending on your mount you’ll have either 4-8 vacuum cups across your load. Solo will have a combined rating of 400kg, whilst Tidal will have 600kg. This will provide a very strong and safe bond to your car. Our vacuum cups are used in the transportation and installation of high rise building windowpanes.
Anything smooth or painted. The list of surfaces the vacuum cups work on is endless, the most common on cars will be painted body, glass, and lacquered carbon fibre.
No, we strongly advice you thoroughly clean the surface before applying a mount, this helps promote a stronger bond and avoids any damage. The only part of our mounts that comes into contact with the car is the soft rubber vacuum cup.
The vacuum cups are very reliable, they are used to transport and manoeuvre glass. We also use far more vacuum cups than necessary to secure the load.
Yes, in fact when wet the vacuum cups work just as well. This means when you’re back from a cycle in the rain or a day of ski or surfing, our vacuum cups will work just as intended. Just ensure the surface is clean before applying.
The differences between a suction cup and vacuum cup are huge. A vacuum cup is made to industrial standards with the intended use of transporting glass. Vacuum cups have a plunger to create the vacuum and the seal cannot be broken until you decide to lift the edge of the cup. Our vacuum cups can also withstand the force of 100kg’s each.
A suction cup is something you would typically use to hang your toiletries in the shower, which will inevitably fall down. Suction cups usually are not very strong or reliable.
Cycling - Solo, Duo & E-Solo
General - Applies to Solo, Duo & E-Solo
Yes, our racks are compatible with the majority of bikes. We use a through axel fork mount which is compatible with quick release wheels. Your order will include adaptors for 5x100 quick release as well as 12x100, 15x100 and 15x110 through axel fitments. This caters for the majority of bikes.
Our mounts are extremely versatile, you can position it on the roof in the centre, left, right, using the sun roof, windscreen or even on the rear window with your bike hanging from the rear hatch.
With your bike mount you will be supplied with a hook and loop strap for securing the cranks to the frame. This will stop them spinning whilst driving and prevent any damage from being caused.
Solo - Single bike rack
Duo - Double bike rack
E-Solo - E-bike specific rack
Water Sports - Tidal
You can fit two boards on Tidal.
Camera - Capture
All Mounts/Racks
Installation
A deteriorating paint finish will struggle to hold a strong bond with our vacuum cups, if the paint is flaking or extremely chipped it may cause the vacuum to fail, although, this depends on the severity of the paint.
No, due to the strength of the vacuum cup if mounted to a vinyl wrapped car it could cause the vinyl to bubble, damaging the finish.
Compatibility
Usability
We’ve speed rated our mounts to comply with the british national speed limit (70mph max).
All mounts should be stored with the vacuum cup covers attached, what you do with it after that is up to you. Some customers store their mount under their boot floor next to their spare wheel, taking up no space whilst always having it with them. Our mounts are very compact which allows them to be stored efficiently and conveniently in lots of places.
Maintenance
A clean mount is a strong mount. The strongest bond between car and mount is achieved when both surfaces are clean. Over time dirt and road grime may build up on or around your mount. When this happens wash Solo using warm soapy water, avoid using any chemicals as this may damage the rubber of the vacuum cup. When not in use make sure to attach the vacuum cup covers, this stops the cups deforming over time and also helps avoid dirt building up on the inside of the cup. A comprehensive guide is provided with every order.
Parts
Yes, contact the team via the contact page to request parts.
Warranties, Shipping & Returns
All Mount Evo products come with a 1 year warranty.
Yes, we ship worldwide and to the EU. If your country/currency isn’t available at check out please get in touch and a member of the team will be more than happy to help complete your order.
We ship all domestic and international orders using UPS. Domestic orders are shipped free of charge. Next day and Saturday delivery can be selected at checkout also.
Yes, if for any reason you would like to return your product(s). Please use our returns portal here.
Transport your equipment.
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Solo Bike Rack
Regular price £299.99 GBPRegular priceUnit price / per£349.99 GBPSale price £299.99 GBPSale -
E-Solo Electric Bike Rack
Regular price £449.99 GBPRegular priceUnit price / per£499.99 GBPSale price £449.99 GBPSale -
Duo Bike Rack
Regular price £449.99 GBPRegular priceUnit price / per£549.99 GBPSale price £449.99 GBPSale -
Tidal - Surfboard and SUP Roof Rack
Regular price £424.99 GBPRegular priceUnit price / per£574.99 GBPSale price £424.99 GBPSale